We've also made that software available to other states, and I know at least close to a dozen states are using the software that was developed here in Utah." The state's prolific success across not just transportation, but nearly all its state departments, was realized through years of commitment to technology; technology is no longer icing on the cake in Utah, but the flour to which all other ingredients must cling. "I think it's now embedded in the culture, so our managers, our directors at the different departments and in the case of UDOT, the director's been with the state a long time and so he's grown up, so to speak, in a data-driven environment where we're always trying to innovate, and I think that's become built in to his approach to transportation." Missouri was also awarded an A grade, attributable to its emphasis on technology policy and projects.The crown jewel of the state's efforts are its public safety and emergency management programs.
"Our Automated Traffic Signal Performance Metrics program …
enables us to do a lot of the timing functions a lot better, and one of the things we report on to the public is metrics like the percent of vehicles that are arriving on a green or red light, and how they're moving and how the traffic is flowing, so we've been able to significantly reduce the number of stops at red lights over a period of time that that's been in effect.
Jay Nixon's office, but also to a tech-centric culture that runs throughout state departments, explained Missouri Acting CIO Richard Kliethermes.
"I think it's the value of the partnership that we have with the highway patrol and their IT organization in that we are communicating, we are collaborating from the perspective of what can we assist with versus can they help us out," Kliethermes said.
I think this reflects how critically important ICT has become to government service delivery, and the priority governors and legislators place on it as we continue to come out of recessionary times.
More states received an A grade this year than ever before, and the effort states are putting into innovation, collaboration and making sure their investments are well aligned with the priorities of the people they serve has never been higher." States with a solid A grade this year are Michigan, Missouri, Ohio, Utah and Virginia.
An Automated Traffic Signal Performance Metrics program and Web interface supplies both the department and the public with more than a dozen metrics indicating traffic flow throughout the state, which predicted that its intelligent transportation systems save more than 0 million annually.
"With transportation particularly, we've taken a very data-driven approach and automation to almost all functions," said Utah Chief Technology Officer Dave Fletcher.
Missouri Highway Patrol's enhanced MO Automated Criminal History System fingerprint portal integrates with live-scan fingerprint devices, cross references fingerprint searches with iris scans and photos, and replaces a legacy system that was more than 10 years old.